SHIPPING & RETURNS

UK standard free shipping (3-5 business days)

UK express shipping (1-2 business days)

 

Rest of the world

Standard Shipping (5-15 business days)

Express Shipping (3-5 business days)

Free shipping on international orders over £100

​​(sabrluxe is not responsible for any custom charges)

All parcels will be tracked. SabrLuxe is not responsible for any lost or stolen goods. Any queries please contact us at info@sabrluxe.com or send us a dm on Instagram. We will try our best to get back to you within 48 hours.

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Returns

SabrLuxe guarantees that if you are dissatisfied with the Goods you have ordered, You can return them to us and we will give you a full refund of the price of the Goods provided that: 

- The Goods are returned to us "as new" i.e. unworn and unwashed with all labels, hygiene stickers and packaging intact, together with your invoice/ order number within 14 days of receipt of the Goods by you. Please note returns and exchanges are for UK customers only. 

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Exchanges (UK only)

We are happy to exchange an item within 14 days of receiving your order. Items must be unused and unwashed and have all the original tags attached. We cannot accept items that have distinct odors or signs of wear and tear. Please make sure to keep on all tags until you have tried on the items and are satisfied with the fit.

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We assess all returns on this basis and if your item fails this assessment we will not be able to proceed with the exchange. Patience does not provide pre- paid return or exchange labels and you will be responsible for covering the shipping costs to return. 

Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in- transit.

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Once we have received your package and it has been assessed you will be informed on what action is being taken. We aim to process your exchange within 5-7 days of receipt, however during peak periods this may take longer. You will receive an email confirmation when we receive your parcel and when the exchange is processed.

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The customer is responsible for the additional fees required to send out the exchange via Hermes £2.99. For any exchanges email us at info@sabrluxe.com